![]() ![]() To prevent Hotmail from banning important messages from the VIPdesk Connect Employment Recruiting Portal: Update the “From Header rule with the following two pieces of information: “contains” and Click the “Choose Folder” pull-down menu and select Inbox Īdd “” to the Windows Live Hotmail Safe senders list.Click the “Add” link on the filters page.Open your mailbox and click on “Mail Options” (upper right hand corner).You will need to set up a filter to redirect emails from VIPdesk into your inbox: 32-bit version of Windows is not permitted.Operating System (one of the following): Home office computer that meets the following requirements: Gaming, wireless, Bluetooth headsets are not permitted USB headset that meets VIPdesk requirements (see below).Anti-Virus Software, Anti-Spyware, & Firewall – current and regularly updated required.Sound card with speakers or USB speakers.For all Wireless (WiFi) connections, your computer must be within 10 feet of your router. Minimum 10 Mbps upload without packet loss or delayĪ hard-wired Internet connection is preferred (DSL, Cable, or Fiber). Minimum 25 Mbps download without packet loss or delay Noise-free, distraction-free home office in a separate room with a door that locks.System and Office Requirements to be provided by the team member: The following are required to be in place: You can check your computer requirements in advance by going HERE The Technology team will conduct an audit to ensure the requirements are in place. We apply a Bring Your Own Device (BYOD) work model where our customer service team use a personally owned computer and equipment to work remotely. VIPdesk has specific requirements to ensure systems can function effectively, security standard is met, and our team delivers the best customer experience. ![]()
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